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Documentation

Everything you need
to run your server

Step-by-step guides for the game panel, Minecraft, Rust and your account.

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Guides

Browse by topic

Getting started

Create your account, order a server or join the free queue, and connect for the first time.

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Game panel

Console, files and SFTP, backups, schedules, subdomains, users and reinstalling.

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Billing & account

Invoices, credit, payment methods, plan changes, cancelling and refunds.

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Help

Fixes for the most common problems, answers to frequent questions and how to reach us.

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Games

Guides for your game

Minecraft

Java and Bedrock: Paper, Purpur, Fabric, Forge, NeoForge, proxies and crossplay.

Rust

Wipes on a schedule, custom maps, uMod plugins and player moderation.

Assistant

Stuck? Ask Fenix

Every server comes with Fenix AI. Fenix reads your console, explains errors in plain English and proposes a fix that only runs when you press Apply. Open it from any page of the panel with Ctrl + K.

How Fenix AI worksContact support

Don’t have a server yet?

Pick a game and a plan in the store. Your server is set up automatically.

Create your server